* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: 'Arial', sans-serif;
    line-height: 1.6;
    color: #333;
    background-color: #f4f4f4;
}

.container {
    max-width: 800px;
    margin: 0 auto;
    background: white;
    box-shadow: 0 0 10px rgba(0,0,0,0.1);
}

header {
    background: #2c3e50;
    color: white;
    padding: 20px;
    text-align: center;
}

.logo {
    max-width: 150px;
    height: auto;
    margin-bottom: 15px;
}

header h1 {
    margin-bottom: 15px;
    font-size: 24px;
}

.empresa-info {
    background: rgba(255,255,255,0.1);
    padding: 15px;
    border-radius: 5px;
    margin-top: 15px;
}

.empresa-info p {
    margin: 5px 0;
}

main {
    padding: 30px;
}

.reclamo-form h2 {
    color: #2c3e50;
    border-bottom: 2px solid #3498db;
    padding-bottom: 10px;
    margin: 30px 0 20px 0;
}

.reclamo-form h2:first-child {
    margin-top: 0;
}

.form-group {
    margin-bottom: 20px;
}

label {
    display: block;
    margin-bottom: 5px;
    font-weight: bold;
    color: #555;
}

input[type="text"],
input[type="email"],
input[type="tel"],
input[type="number"],
input[type="date"],
select,
textarea {
    width: 100%;
    padding: 10px;
    border: 1px solid #ddd;
    border-radius: 4px;
    font-size: 14px;
}

input:focus,
select:focus,
textarea:focus {
    outline: none;
    border-color: #3498db;
    box-shadow: 0 0 5px rgba(52, 152, 219, 0.3);
}

.radio-group {
    display: flex;
    gap: 20px;
    margin-top: 5px;
}

.radio-group label {
    font-weight: normal;
    display: flex;
    align-items: center;
    gap: 5px;
}

.radio-group input[type="radio"] {
    width: auto;
}

.checkbox-group {
    display: flex;
    align-items: center;
}

.checkbox-group input {
    width: auto;
    margin-right: 10px;
}

.btn-submit {
    background: #27ae60;
    color: white;
    padding: 12px 30px;
    border: none;
    border-radius: 4px;
    font-size: 16px;
    cursor: pointer;
    width: 100%;
    transition: background 0.3s;
}

.btn-submit:hover {
    background: #219a52;
}

.confirmacion, .error {
    text-align: center;
    padding: 40px 20px;
}

.mensaje-exito, .mensaje-error {
    max-width: 500px;
    margin: 0 auto;
}

.mensaje-exito h2 {
    color: #27ae60;
    margin-bottom: 20px;
}

.mensaje-error h2 {
    color: #e74c3c;
    margin-bottom: 20px;
}

.numero-reclamo {
    background: #f8f9fa;
    padding: 15px;
    border-radius: 5px;
    margin: 20px 0;
    border-left: 4px solid #3498db;
}

.numero-reclamo span {
    font-size: 18px;
    font-weight: bold;
    color: #2c3e50;
}

.acciones {
    margin-top: 30px;
    display: flex;
    gap: 10px;
    justify-content: center;
}

.btn {
    display: inline-block;
    background: #3498db;
    color: white;
    padding: 10px 20px;
    text-decoration: none;
    border-radius: 4px;
    transition: background 0.3s;
    border: none;
    cursor: pointer;
}

.btn:hover {
    background: #2980b9;
}

footer {
    background: #34495e;
    color: white;
    text-align: center;
    padding: 20px;
    margin-top: 30px;
}

/* Responsive */
@media (max-width: 768px) {
    .container {
        margin: 0;
        box-shadow: none;
    }
    
    main {
        padding: 20px;
    }
    
    .acciones {
        flex-direction: column;
    }
    
    .radio-group {
        flex-direction: column;
        gap: 10px;
    }
}